At BeBopUSA Specialty Pet Products, customer service is important to us.  We want our customers to feel great about purchasing our high-quality, made in the USA harnesses, collars, leashes and safety products.  By purchasing our products we are confident you will join the thousands of satisfied customers; however, if for any reason you are unsatisfied with your purchase, please let us know within three (3) days, and we will offer a full refund on your purchase price.  That’s all there is to it!


1. Email us at

2. Mail your product and receipt back to us at:


2474 Houston St.

Grand Prairie, TX 75050



If you would like to exchange or send in a damaged product on warranty, please include:
  • return address
  • daytime phone number
  • $6 for shipping & handling
We would be happy to replace your item with another similar product that is in stock or repair an item under warranty. Note: We will not exchange or provide refunds for customized items (made to spec.) or if a product has been neglected or abused. Thank you for shopping at BeBopUSA Dog Collars and Leashes. We appreciate your business and if you have any questions, please feel free to email BeBopUSA.

Shipping & Handling

All products are shipped via USPS Priority Mail with a flat rate of $6.