Product Questions

  • Which harness will stop my dog from pulling me?

    The Front Lead Harness is best for dogs that pull.  It applies pressure behind your dog’s legs which influences your dog to turn much like a halter influences a horse to turn.  The harness is very easy to put on, comfortable for your dog and quick and it provides an efficient learning experience for your pet.

  • My dog doesn’t pull, but I’d like a harness.

    The Step-In Harness is best general-use harness for dogs that don’t have problems with pulling.  It is safer than a collar, helping your pet to avoid tracheal (windpipe) damage.  It is safe and easy to put on, and it is compatible with our Secure Fit car safety strap.

  • Which collar is best for my dog?

    If your dog is one that backs out of the collar, you will need a martingale collar. This is a limited choke collar which tightens to apply pressure when your dog pulls, but it will not choke your dog. It’s available with a slip chain or webbing. If you need a general use collar just for tags or for walking on a leash, choose from any of our adjustable collars.

  • Which leash is best for the harness I use?

    If your furry friend is a serious puller, we recommend the 2’ Grippa leash . Why you ask?  Well, the closer the dog is to you the less traction he has to pull you around like a rag doll. With the Grippa handle, everyone who walks the dog will always be a consistent 2’ from the dog. Dogs understand consistency. Using this leash with the Front Lead Harness will create a peaceful walking relationship with your dog in just a few minutes. We make many other leashes for various needs.  Standard leashes can be used for pets of all sizes, from one pound to 250 pounds.  Grippa handles make it easy to hang onto the leash.  Quick Halt leashes have a loop close to the collar to quickly control your dog.  Adjustable Leashes give you the option of having a long 6’ leash or a shorter 3’ leash.  Double Dog Walkers are a great way to walk your two best friends at the same time.  They will not be able to pull each other (which can cause cervical damage) or get tangled because of the unique swivel and snap hardware.  This leash comes with the Grippa handle and is versatile in that it can be used as a double leash, a single leash or as a single handle if you need to keep your dog right beside you.

  • How strong are your products?

    The 1” webbing products have a breaking strength of 2,400 pounds!  Wow!  We have never had any of our webbing products break from pulling, but dogs can chew through any webbing product, so give them something appropriate to chew on like a rope or squeaky toy.

  • Can I wash my BeBop Products?

    All BeBop products are machine-washable.  Just drop your collar, leash or harness in the wash on the gentle cycle and air dry.  It’s that simple!  If only keeping your dog clean was this easy!

Ordering Questions

  • How much is shipping?

    Shipping is $6 for orders less than $50.  We offer free shipping on all orders over $50.

  • How do I pay?

    We use PayPal and Stripe for secure credit card processing. 

  • How long will it take to get my order?

    Most solid color products are in stock and will ship within two to three business days.

  • How long will a custom order take?

    Custom orders may take up to 1 week.  You will receive an email when your order ships along with tracking information.

Returns & Exchanges

  • What if I order the wrong size?

    We will gladly exchange the product for the correct size.  Please return your product to BeBopUSA, 2474 Houston St, Grand Prairie, TX 75050.  Include $6 for return shipping, and enclose a note letting us know what size you need.  Write “Exchange” on the outside of the package.

  • Can I exchange a customized product?

    No, sorry, custom made orders cannot be returned. Please measure carefully.  Send an email or call for assistance.  We’re here to help.

  • How do I return a product for a refund?

    If you decide you’re not happy with our product, just return it within 3 days with the original invoice for a full refund of the purchase price, less shipping fees.

  • Why are BeBop Products so special?

    Our products are designed by veterinarian professionals with the needs of your animal in mind.  We pay attention to the smallest details and the products are all made in USA.

  • Are all BeBop Products made in the USA?

    All the webbing products are designed, manufactured and assembled in the USA.  The webbing, thread, and the majority of our raw materials are also made in USA.

  • Where can I read customer reviews?
    Take a look at the BeBop Testimonials.